Contact Metal Mayhem
We Are A Community Run Team, And The Fastest Way To Get Help Is The Way We Handle Everything Else, Through A Support Ticket In Our Discord, Here Are All The Ways To Reach Us
Support Tickets (Fastest)
Join Our Discord At discord.gg/metal-mayhem And Open A Ticket From The Support Channel, Tickets Keep Every Detail In One Place, So Staff Can See What Has Already Been Tried, Please Include:
- Your Gamertag And The Platform You Play On
- The Server Name, For Example MM2-1
- What Happened, When It Happened And Any Screenshots Or Clips
You Can Email [email protected] For Account, Billing Or Business Questions, Please Write From The Address Linked To Your Account If You Can, And Include Your Gamertag So We Can Find You
What To Contact Us About
| Topic | Where To Go |
|---|---|
| Missing Item Or VIP Not Activating | Support Ticket, Include Your Purchase Details |
| Reporting A Cheater Or Rule Breaker | Support Ticket With Evidence, Never Public Chat |
| Appealing A Ban Or Timeout | The Ban Appeal Form Linked From The Server Rules |
| Bugs On The Website Or App | Support Ticket, Say Which Device And Screen |
| Partnerships And Business Enquiries |
Before You Write
Many Questions Are Answered Already, Check The Frequently Asked Questions, The New Player Guide And The Server Rules, Purchases Are Covered By Our Refund Policy And Our Terms Of Service, And How We Handle Data Is Explained In Our Privacy Policy
About Us
Metal Mayhem Is An Independent Network Of Rust Console Edition Servers And Is Not Affiliated With Facepunch Studios Or Double Eleven, You Can Read More On Our About Page