Frequently Asked Questions

What Is Metal Mayhem?

Metal Mayhem Is A Community Run Network Of Rust Console Edition Servers For PlayStation And Xbox, We Run Weekly Wipe Servers In Europe, The United States And Oceania, With Free Kits, In Game Currency, Leaderboards, Live Statistics And A Discord Community

Which Platforms Do The Servers Support?

Our Servers Are For Rust Console Edition, So You Can Join From PlayStation Or Xbox, Players From Both Consoles Play On The Same Servers

Which Servers Do You Run?

We Run MM2-1 In Europe, MM5-1 In The United States And MM7-1 In Oceania And Australia, All Of Them Wipe Once A Week, Live Player Counts And Wipe Timers Are On The Servers Page

How Often Do The Servers Wipe?

Every Server Wipes Weekly, A Wipe Regenerates The Map And Removes Every Base, Item And Blueprint, So Everyone Starts Fresh, In Game Currency Also Resets On Wipe Day

Is It Free To Play?

Yes, Joining The Servers, Linking Your Account And Using The Free Kit Phrases And Daily Rewards Cost Nothing, Optional Paid Extras Such As VIP Are Available In Our Store

How Do I Link My Discord Account To My Gamertag?

Be In Game On One Of Our Servers, Open The Linking Channel In The Discord Or Go To The Link Page On This Website, Enter Your Gamertag And Use The Hello Emote In Game Within 60 Seconds, Linking Lets Us Track Your Stats And Is Required For VIP And ZORP

How Do Free Kits Work?

Our Servers Use A Phrase Based System, You Type An Exact Phrase Into Global Chat In Game And The Bot Delivers The Item To Your Inventory, Each Phrase Has Its Own Cooldown, The Full List Is In The New Player Guide

What Is VIP?

VIP Is An Optional Upgrade That Gives You Queue Skip, Extra Kits, A Larger Starting Currency Balance Each Wipe And Access To ZORP Offline Raid Protection, It Is Activated In Game With An Emote And Must Be Activated Again Each Wipe, See The Store And The New Player Guide For The Current Details

What Is ZORP?

ZORP Stands For Zoned Offline Raid Protection, It Is A VIP Feature That Protects A Team's Main Base While The Whole Team Is Offline, It Has Strict Rules, And Abusing It Leads To A Permanent Ban, The Rules Are On The Server Rules Page

How Do Raid Alerts Work?

Our Discord Bot Can Alert You When Your Base Is Under Attack, You Place A Seismic Sensor Near Your Base, Connect An RF Broadcaster Set To Your Personal Frequency And The Bot Pings You In Discord, The Raid Defense Guide Explains The Setup Step By Step

When Do The Servers Restart?

Servers Restart Twice A Day And Are Usually Back Within Fifteen Minutes, MM2-1 Restarts At 5:00 AM And 5:00 PM UTC, MM5-1 At 1:00 AM And 1:00 PM UTC And MM7-1 At 6:00 AM And 6:00 PM UTC

How Do I Report A Cheater Or A Rule Breaker?

Open A Support Ticket In Our Discord And Include The Player Name, Server, Date, Time And Any Screenshots Or Clips, Please Do Not Call People Out In Public Chat, Tickets Are How Staff Investigate Fairly

How Do I Appeal A Ban Or A Timeout?

Use The Ban Appeal Form Linked From The Server Rules Page, Explain What Happened And Include Any Evidence, Appeals Are Reviewed By Staff

Can I Get A Refund On A Purchase?

All Sales Are Final, As Set Out In Our Refund Policy, If Something Went Wrong With A Purchase, Such As An Item That Was Not Delivered, Open A Support Ticket And We Will Help

Is There A Mobile App?

Yes, The Metal Mayhem Companion App Lets You Check Live Server Status, Your Stats, Balances And Wipe Timers, And Set Up Alerts, See The App Page For How To Get It

Are You Affiliated With Facepunch Studios Or Double Eleven?

No, Metal Mayhem Is An Independent Community Server Network And Is Not Affiliated With Facepunch Studios Or Double Eleven, Rust Is A Trademark Of Facepunch Studios

Who Hosts The Servers?

Our Servers Run On G-Portal Infrastructure

How Can I Contact You?

The Quickest Way Is A Support Ticket In Our Discord, You Can Also Email [email protected], See The Contact Page For Details